It sure would be nice if someone has run into this same problem and has the magic answer. I even went into c:\ drive under the HP file and deleted everything possible, after going to Programs and Features and uninstalling programs there. I checked on the HP site for a solution, but they're ones I've already tried. ![]() Even with the firewall off, the 123 install software still stopped at stage 3, Activate, again claiming the internet connection cannot be found. But when I tried installing the software a third time, fourth time, or how many times I've tried, I made sure the firewall was off. I previously said I had shut off Windows firewall, but found out I hadn't shut it off. I know better than that 123 installation software that the internet connection has not been found, so something is blocking it from seeing the internet connection. Now my only problem is reinstalling the software for our HP 8702, which keeps stopping at the activate stage, claiming the internet connection has not been found. ![]() Somehow the Registry setting had been changed to disable, and the site I found showed how to reset it to enable. ![]() However, the problem with the Teredo adapter has been fixed, at least the PC is happy. Yeah, according to what I found, if the Teredo Tunneling Adapter exists, and you follow the YouTube video, a second instance of the adapter will be installed a subscript 2 will be next to the one just installed.
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